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Frequently Asked Questions

How much are the shipping costs

Delivery is free of charge within Germany.
Shipping outside of Germany is calculated according to the respective zones.
Shipping costs (including VAT)

Germany - free shipping
European Union (EU) - €15.99
International - €24.99

How long does the delivery take

Unless a different period is specified in the item description, the goods will be delivered in Germany within 1 - 2 working days (if advance payment has been agreed, after the date of your payment instruction). Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

What do I do if the item arrives damaged

Should you find a quality defect, you are of course always welcome to contact us.

Either by phone or by

Telephone: +49 228 - 24000865