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Coturn by Thorens Coturn by Thorens

Help

Questions and answers.

Shipping, returns, how to use it — and what gets asked most. If the answer is not here, reach us by email or by phone.

Shipping and payment

With DHL, insured.

We ship exclusively with DHL. Every parcel is insured and can be followed by tracking. We deliver worldwide.

The black Coturn Case worn across the chest, a record behind it
On the go: the CT-TWO in the Coturn Case, made to fit it exactly.

Shipping costs

Germany, Switzerland
free of charge
European Union
15,99 €
UK, Norway, USA
24,99 €
All other countries
50 €
Included

All prices include statutory VAT. Outside the EU, Switzerland included, duties and import charges are already included, so nothing is added on delivery. To all other countries we ship with DHL Express.

Delivery

Delivery time

In Germany 1–2 working days, unless the product description states otherwise. There is no delivery on Sundays and public holidays.

Several items

If you order items with different delivery times, everything comes in one shipment — the longest delivery time then applies.

Carrier

DHL only, insured and with tracking.

Countries

We ship worldwide.

Payment methods

Right away

PayPal, credit card, Apple Pay, Google Pay, Shop Pay.

With Klarna

The checkout shows which Klarna options there are.

Returns and withdrawal

14 days, no reason needed.

You can return your order within 14 days of receiving the goods, without giving a reason. You carry the cost of the return postage.

Withdrawal notice and model withdrawal form

How a return works

1 · Declare the withdrawal

Easiest online via “Withdraw from contract”, without an account. You can also send us the withdrawal informally by email, or use the model withdrawal form from the withdrawal policy; it is not required.

Withdraw from contract

2 · Send it back

Please in the original packaging and with the accessories, and please not carriage forward. The return address is in the withdrawal notice.

3 · Money back

The refund is made within 14 days via the same means of payment you paid with. Until the goods are back with us, or you have shown proof of the return, we may withhold it.

Special cases

Arrived damaged

Should there be damage or a defect despite careful packaging, please get in touch straight away: info@coturn.de or +49 2204 8677721.

Compensation for loss of value

Only applies if the goods were handled beyond what was necessary.

Controls

In three moves.

Three short films from our workshop — and below them the same steps to read. The films open here on the page.

The CT-TWO from above, with the touchpad on the right
Everything runs through the touchpad: speed, volume, Bluetooth.
  • A record on the CT-TWO, the tonearm over it, a finger on the touchpad

    Controls

    1. Tap the dimple on the tonearm and swing the arm out — the turntable switches on.
    2. Put the record on and bring the tonearm over it.
    3. Briefly tap the Bluetooth icon — it reconnects to the paired speaker.
    4. Tap 33 or 45 — playback starts.
    5. Set the volume with − and +.
  • A finger on the CT-TWO’s touchpad, the tonearm swung out

    Pairing

    1. Tap the dimple on the tonearm and swing the arm out — the turntable switches on and the touchpad lights up.
    2. Briefly tap the Bluetooth icon.
    3. Tap 33 to choose the speed.
    4. Hold the Bluetooth icon until it flashes (about 3–5 seconds).
    5. Put your speaker or headphones into pairing mode.
    6. Once connected, the Bluetooth icon stays lit and the platter turns.
  • A finger holding the Bluetooth icon on the CT-TWO’s touchpad

    Reset

    1. Switch the turntable on (swing the tonearm out).
    2. Hold the Bluetooth icon for about 15 seconds.
    3. Let go — the turntable resets.
    4. The touchpad switches off. Reset done.

All questions

About the device.

Connections, drive, controls and material — the eleven questions we are asked most often.

The 3.5 millimetre jack socket on the side
Headphones and line-out: both 3.5 mm, both on the side.

Connections

How does the CT-TWO connect over Bluetooth?

Thanks to aptX HD the CT-TWO has the best possible transmission rate and the cleanest sound. It tells most where source and receiver both speak aptX HD and are connected over Bluetooth.

Is there a headphone output?

Yes. The CT-TWO is one of the few portable turntables with a headphone socket. The output on the side is a 3.5 mm jack, and the volume keys set it.

Can I connect it to a system?

Yes. The line-out (3.5 mm jack) is neutral, so the CT-TWO connects not only over Bluetooth but also to classic devices and systems by cable, jack to RCA.

Drive and cartridge

How is the turntable driven?

By a belt drive.

Which stylus is used?

A Coturn MM cartridge.

Controls

How is the turntable operated?

Entirely from its fast-reacting touchpad.

How do I set the speed?

On the touchpad you switch between 33 and 45 revolutions.

How do I control the volume?

Also from the touchpad, with its two volume keys.

How do I set up the Bluetooth connection?

Tap the tonearm's recess and swing it out — the CT-TWO switches on. Briefly tap the Bluetooth icon, then 33. Hold the Bluetooth icon until it flashes (about 3–5 seconds), and put your speaker or headphones into pairing mode. Once connected, the icon stays lit and the platter turns. The video for this is under Controls.

Materials

What is the housing made of?

The housing and every mechanical part are CNC-milled from solid aluminium and then anodised. Assembly is by hand in Germany, carefully; afterwards every unit is tested thoroughly.

What is the touchscreen made of?

Gorilla Glass, and so very robust.

Found nothing?

Then ask us.

Write or call — a human answers.

Get in touch To the shop