What question do you have?

Payment & Shipping

Which shipping service do you use?

We exclusively ship with DHL. Every package is appropriately insured and can be easily tracked thanks to shipment tracking.

Which areas do we deliver to?

We ship worldwide.

How much are the shipping costs?

Delivery is free of charge within Germany.
Shipping outside of Germany is calculated according to the respective zones.
Shipping costs (including VAT)

Germany - free shipping
European Union (EU) - €15.99
International - €24.99

How long does the delivery take

Unless a different period is specified in the item description, the goods will be delivered in Germany within 1 - 2 working days (if advance payment has been agreed, after the date of your payment instruction). Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

What payment methods are available?

We offer many secure payment methods. This includes:

  • PayPal
  • Apple Pay
  • Amazon pay
  • Credit card
  • Klarna purchase on account
  • Klarna installment purchase
  • Klarna instant transfer
  • Instant bank transfer
  • Giropay
  • Transfer

Technical Help

Connectivity options
Connection via Bluetooth

Thanks to aptX Bluetooth, the Coturn CT-1 has the best possible transfer rate and the cleanest sound. In particular, if the signal source and receiver are capable of aptX and are connected to each other via Bluetooth, the quality increases significantly.

Headphone output

The CT-1 is one of the few portable turntables that has a headphone jack

Neutral audio output

The line-out output (3.5mm jack) is neutral. This means that the CT-1 can not only be connected via Bluetooth, but also with classic devices and systems via cable / jack to cinch.

Drive & pickup
How is the turntable powered?

The portable record player has a belt drive

Which needle is used?

An Audio-Technica AT 3600 is used as the stylus, but it can be easily swapped out or replaced.

Controls
How is the turntable controlled?

The turntable is fully controlled via a touchscreen display

How can I set the speed?

On the touchscreen you have the well-known choice of 33 and 45 revolutions

How do I control the volume?

The touchscreen also has a button for volume control

How do I establish the Bluetooth connection?
  • Open the cartridge by tapping it, rotate it 90 degrees
  • Press Bluetooth on the touchscreen
  • Press the desired speed
  • Set your Bluetooth device to pair
  • enjoy the sound
materials
What material is the case made of

The housing and all mechanical components are CNC milled from solid aluminum and then anodized.

The Coturn is assembled by hand in Germany. Each device is carefully tested.

What material is the touchscreen made of?

The touchscreen is made of bulletproof glass and is therefore very robust

Returns & Cancellation

How long can I return the item

You can return your order within 14 days of receipt of the goods.

What do I do if the goods arrive damaged

Should you find a quality defect, you are of course always welcome to contact us.

Either by phone or by

Email:
info@coturn.de
Telephone: +49 228 - 24000865

How does the return work

Please note our cancellation policy

First you have to tell us about your return request using our return form. Then you send us the products to the following address:

Engels-Großjohann KG
Koenigstrasse 27
53115 Bonn
Germany

Contact

Do you have questions that you couldn't find an answer to? Just write to us and we will help you further.